Clothing

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Regardless of what is currently considered fashionable, there are several principles that you should keep in mind before and after purchasing clothing.

Pay attention to the labelling of clothing items. The labels of clothing items and textile products should definitely include the product name if lack of it could be misleading to you, a size marking, the product’s fibre composition (except for fur and leather clothing) and the product’s care instructions or maintenance marking.

When buying a fur or leather clothing item, check that its marking has information about the type of material (natural leather or fur, artificial leather or artificial fur). In the case of natural leather, the marking also has to include information about the animal species.

The manufacturer or their authorised representative is responsible for the inclusion of markings and the veracity of the information of the markings. The importer and wholesaler of clothes and textile products have to ensure that the products that they offer and sell are marked in accordance with requirements.

Pay attention to the size marking of a clothing item. This way you will find out what body size the items is meant for. You will find the size marking on the item itself, attached to a textile band or a label; it may have also been marked on the packaging of the product.

Clothing sizes can be represented by size attributes (body measurements in centimetres) in numeral values or other letter, number or letter-number combinations (e.g. XL, 46). In the case of letter, number or letter-number combinations, the store is required to have a corresponding size table or pictogram of clothing items at a visible spot.

Check that clothing items have maintenance markings. Maintenance markings will provide you with information on how to care for the clothing item. You will find the maintenance marking on the item itself, attached to a textile band or a label; it may have also been marked on the packaging of the product.

Maintenance markings may include both words of instruction and graphic symbols. Some symbols are national symbols that are characteristic of products manufactured in certain countries (e.g. clothing and textile products from China, Korea, and USA). In this case, you should turn to the customer service personnel for help with choosing a suitable product.

If you discover any defects on the clothing item that you have purchased, turn to the vendor from whom you bought the item with your complaint as soon as possible. Turn to the Customer Protection Board if the vendor refuses to solve the issue or you are not satisfied with the solution offered by the company.

Remember!
  • Should you so require, the seller is obliged to explain the qualities of clothing items and textile products, the meanings of symbols on the label, markings of size, care and fibre composition.
  • Clothes and textile products that are sold at a discount price should also be marked according to requirements.
  • The seller is held responsible when an incorrect marking causes defects to the product, the manufacturer is required to provide correct markings to products.
  • Dry cleaning establishments only accept clothes with care instruction markings. You are considered responsible for the risk of incorrect maintenance of the product at hand, if there are no care instructions. This is why you should not cut labels with care instructions off of your clothes before wearing them.
  • If possible, by clothes that can be washed. Substances used for dry cleaning pose a threat both to your environment and your health.
  • You can take textile products that can be washed, but which you do not dare or know how to wash, to a suitable laundrette.
  • If the clothing item does not have maintenance markings and you think that cleaning with water may damage it, take it to a dry cleaning place and consult with its knowledgeable personnel.
  • Wash/clean clothes that come in sets (e.g. suits) together so that the colour and structure of the fabric would change at the same rate.